Terms And Conditions

Terms and Conditions

Welcome to BCS Exotics. By accessing or using our website (https://bcsexotics.bee-online.com/), placing an order, or engaging with our services, you agree to be bound by the following terms and conditions.

1. General Information

BCS Exotics is a specialist provider of exotic pets, enclosures, pet supplies, and related services. We operate in Aberdeen and offer local delivery, courier services, and pet boarding.

2. Eligibility

You must be at least 18 years old to place orders or register on our website. By using our services, you confirm that you meet this requirement.

3. Orders and Payment

  • All orders are subject to availability and acceptance.
  • A contract is formed only when we confirm dispatch of your order.
  • Payment must be received in full before processing.
  • We reserve the right to refuse any order at our discretion.

4. Delivery and Courier Services

  • Free delivery is available on qualifying orders within Aberdeen City.
  • Courier services for livestock are subject to availability and specific terms.
  • Delivery times are estimates and not guaranteed.

5. Returns and Refunds

  • Products may be returned within 14 days of receipt, provided they are in original condition.
  • Livestock returns are subject to health and safety considerations and may not be accepted.
  • Refunds will be processed once returned items are inspected.

6. Pet Boarding

  • Boarding services are available by prior arrangement.
  • Owners must provide accurate care instructions and emergency contact details.
  • We are not liable for health issues arising from undisclosed conditions.

7. Intellectual Property

All content on our website, including images, text, and branding, is owned by BCS Exotics and may not be used without permission.

8. Limitation of Liability

BCS Exotics is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

9. Privacy Policy

We respect your privacy and handle personal data in accordance with applicable laws. Please refer to our Privacy Policy for more details.

10. Changes to Terms

We may update these terms at any time. Continued use of our website and services constitutes acceptance of any changes.